#1 SHOP MANAGEMENT SOFTWARE

Put Your Shop on Autopilot

Lower Costs | Build Loyalty | Make Money 24/7

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  • Credit Card Processing
  • Labor Tracking
  • AGWS Warranty Sales
  • VIN/License Scanning
  • Compare & Order Parts Online

See Why Auto Shops Love Bay-Master

Its perfectly designed for the auto repair shop in mind! Not much I could complain about. I have been in the auto industry since 1973. I have been using Bay Master since 1998.
Craig A.08/14
Love that you have an all in one program. You’re able to import parts and labor right into the estimate and order your parts from the program itself. There many aspects of this program that I love. Cost and efficiency.
Sharon E. 08/13
We have used Bay Master for over 20 years. Just recently converted to their cloud based system... I like the all in one value. I can track history, payment, statements, inventory, etc all on the same program.
Chuck B. 09/23
I like the features such as accounting, customer and vehicle history, inventory and marketing. We have used Bay Master since 1997. I would recommend it to any automotive repair shop.
Barbara R. 08/05
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Manage Your Customers

Easily scan in a vehicles year, make and model for new jobs
Scan vehicles and match them to existing jobs
Easily find and purchase parts associated with a vehicle

Send estimates directly to your customer’s phone and email
Allow customers to pay from their phone or email
All texts are saved to the customers ticket for future reference

Allow your customers to pay from anywhere and any device

Remove liability by having customers enter their own payment information

Save time waiting for customers to complete payments

Customer Financing

  • Get approved right from the customer’s phone

  • Increase your average sales numbers

  • Financing is much cheaper than high credit card rates

Text & Email Marketing

  • Notify customers about upcoming repairs that need to be completed

  • Remind customers about their scheduled appointments

  • Generate new business from past customers and stay top of mind

Real-Time Inventory Management

  • Check physical inventory levels regularly from within Bay-Master

  • Order the parts you need directly from a ticket

  • Compare prices from numerous vendors before ordering

Digital Vehicle Inspections (DVI)

  • Customize and brand your inspection forms

  • Save pictures and take notes on inspections to show customers

  • Easily create and print estimates for a job related to an inspection

Scheduling

  • View schedule by day, week or month

  • Add and name all of your shop’s bays

  • Set committed times for time sensitive vehicles

Service History

  • Access orders and view services performed from any point in time

  • Search by Name, Ticket, Plate, VIN, Model, Fleet ID and more

  • View, print or email any ticket in history

Reporting

  • Track revenue and identify sales trends

  • View key operational metrics including sales, performance, payment summaries and more

  • Make better decisions by tracking your shops profitability and margins

Job Images

  • Attach detailed images to new or existing jobs

  • Print our images alongside invoices

  • Email images directly to your customers

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